Job Information
Oneok, Inc Damage Prevention Specialist II in Tulsa, Oklahoma
#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.
JOB SUMMARY
Job Profile Summary
Manage the One Call and Aerial Patrol compliance programs, provide advanced training for pilots, provide support to Operations to maintain compliance with multiple Damage Prevention programs, evaluate productivity and compliance-focused reporting methods, and attend state and federal inspections related to One Call and Aerial Patrol regulations.
Essential Functions and Responsibilities
Screen One Call locate requests to determine if they are to be dispatched to Operations or clear of relevant assets, as needed
Utilize the Geographic Information System (GIS) mapping layers within the Ticket Management System and/or ESRI GIS Portal (centerline, operational areas, DOT Class, etc.)
Develop working relationship with State One Call centers to maintain membership information and coordinate learning opportunities for Operations and/or DOT Compliance
Dispatch emergency One Call tickets and contact affected Operations personnel in a timely manner during business hours, as needed
Provide backend support of Ticket Management System configuration for auto-processing and other complex relationships built into the program to ensure continued functionality for users
Utilize State One Call sites, GIS and the Ticket Management System to research One Call tickets, excavation activity, scope of work, non-compliant activity and asset locations for Operations personnel, inquiring landowners, etc. on an as-needed basis
Create and consistently evaluate productivity and compliance-focused reporting methods for Operations related to One Call and Aerial Patrol activities
Provide virtual and field-based training related to the One Call and Aerial Patrol compliance programs, including ticket management best practices and state Damage Prevention regulation
Ensure excavation damage data collection is being completed in a timely and accurate manner, by monitoring the influx of ESH events against the creation of damage Impacts, as well as performing QAQC on significant events
Compile excavation damage data and work closely with GIS to perform analysis and create comprehensive reporting intended to impact Damage Prevention program and Operations decision-making
Complete regularly scheduled state damage reporting based on regulation requirements
Coordinate fixed wing right-of-way (ROW) patrols with pilots to ensure compliance with state and federal regulations and ensure completion of relevant work orders and accurate reporting
Coordinate special patrols for extreme weather events, unusual scenarios or other reasons, for Operations to ensure compliance obligations can still be met while all circumstances are considered
Provide training to pilots on expectations for fixed wing ROW patrol and ensure they are utilizing the designated program and resources provided to them to ensure consistency with procedures
Coordinate and carry-out regular assessment of patrol and ticket management system vendors
Develop and periodically review processes and policy documents related to compliance with federal and state internal Damage Prevention regulations. Regularly assess relevant procedures to assure compliance with same regulations
Prepare documentation for and, as needed, attend state and federal inspections related to One Call and Aerial Patrol regulations
Respond to situations that may occur outside of normal business hours
Education
- H.S. Diploma
Work Experience
Experience, training and/or working knowledge of pipeline operations and Damage Prevention regulations preferred
Experience researching, identifying, evaluating and prioritizing problems or situations and coordinating appropriate actions or responses preferred
Experience interacting, advising and communicating effectively both verbally and in writing preferred
Experience developing information documents and making presentations to groups and individuals preferred
Experience in scheduling or dispatch preferred
Knowledge, Skills and Abilities
Ability to: be proficient in learning new software and technology
Ability to: utilize Microsoft Excel, ESRI GIS applications and mobile technology
Ability to: communicate and/or exchange written and verbal information or instructions; conduct oral presentations.
Licenses and Certifications
- None required
Strength Factor Rating - Physical Demands/Requirements
- Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Strength Factor Description - Physical Demands/Requirements
Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
Walking: Moving about on foot (Frequently)
Sitting: Remaining in a seated position (Constantly)
Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
Climbing: Ladders, Stairs (Occasionally)
Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
Crawling: Moving about on the hands and arms in any direction (Occasionally)
Reaching: Extending hands and arms in any direction (Constantly)
Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
Hearing: Perceiving the nature of sound by the ear (Frequently)
Tasting/Smelling: (Occasionally)
Near Vision: Clarity of vision at 20 inches or less (Constantly)
Far Vision: Clarity of vision at 20 feet for more (Frequently)
Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
Vision: Color - The ability to identify and distinguish colors (Constantly)
Working Conditions/Environment
- Employee is subject to inside environmental conditions
Working Conditions
Well lighted, climate controlled areas (Constantly)
Frequent repetitive motion (Constantly)
CRT (Computer Monitor(s)) (Constantly)
Travel
- 20%, Travel to other locations required
Driving
- Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.
ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.
Expected Salary Range
$58,000.00 - $86,000.00
ONEOK is a leading midstream service provider and owns one of the nation’s premier natural gas liquids systems, connecting NGL supply in the Mid-Continent, Permian and Rocky Mountain regions with key market centers and an extensive network of natural gas gathering, processing, storage and transportation assets.